Contact Us

We'd love to hear from you! Whether you have a question, feedback, or just want to say hello, we're here to help.

Email Us

For general inquiries, support, or feedback:

support@videogif.app

Response Time

We typically respond to inquiries within:

24-48 hours

When contacting us, please include:

  • A clear subject line describing your inquiry
  • Detailed description of your question or issue
  • Screenshots or examples if reporting a bug
  • Your browser and device information if experiencing technical issues

Common Topics

Technical Support

Issues with video conversion, error messages, or feature requests

Feature Suggestions

Ideas for improvements or new features you'd like to see

Bug Reports

Found a bug? Let us know so we can fix it quickly

General Inquiries

Questions about our service, policies, or partnership opportunities